Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Computer

I can't find the setup icon inn the upper right-hand corner…

Customer Question
I can't find the...

I can't find the setup icon inn the upper right-hand corner and for that reason I cannot go through the tutorial. I also can't find the left-hand menu button more settings.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It is Google Home I don't know what an OS system is. I have an apple I Phone 7

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

I don't know what that means

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I can ask google to answer questions and she does. She finds music for me to play - even though I do not have a music plan. She answers question like mu Siri does. I would like her to set timers for me, remind me of groceries, etc

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

What is OK google, how can I get her to set timers, tell me when 30 minutes are up, what are music programs? Are some cheaper than others

Submitted: 1 month ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 23 minutes by:
12/22/2017
Tech Support Specialist: GeekGal, Computer Support Specialist replied 1 month ago
GeekGal
GeekGal, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,547
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software
Verified

Hi there. My name is***** would be my pleasure to help you with this. Please give me just a moment to review your question.

Ask Your Own Computer Question
Tech Support Specialist: GeekGal, Computer Support Specialist replied 1 month ago

It sounds like you have setup your Google Home device correctly since it responds to questions. "Ok Google" is the "wake phrase" that gets your Google Home devices attention. You can say Ok Google, or Hey Google, then say "SET A TIMER for 10 minutes" or thirty minutes or however long you want. TO find out how much time is left, say "OK GOOGLE" or HEY GOOGLE" "How much time is left?" You can find out more about timers here:

https://support.google.com/googlehome/answer/7028899?hl=en

You can use several different music services with your Google Home. You can use free services such as Google Play Music Free, Spotify Free, or Pandora Free, or you can use paid services like Google Play Music Premium, Spotify Premium, or YouTube Red. The biggest difference between the free and paid services is that most of the free services play ads while the paid services do not. Please click the link below for a list of commands that can be used with any of the music services, like "Play Song Name", or "Play Song by Group or Artist Name", "Pause", "STOP", and more. Remeber that all commands must be prefaced with Ok Google or Hey Google to get the device to "listen"

https://support.google.com/googlehome/answer/7030379

Ask Your Own Computer Question
Tech Support Specialist: GeekGal, Computer Support Specialist replied 1 month ago

If you will let me know which particular music service you want to setup I can walk you through it, or you can click one of the following links to find out more:

https://support.google.com/googlehome/answer/7060506

https://support.google.com/googlehome/answer/7551876?hl=en&ref_topic=7030084

You can use the Google Home app on your Mobile Phone to link music services.

Please review these instructions and let me know if you have any particular concerns or questions that you need clarification on. I am committed to working with you until the problem is fully resolved. Your complete satisfaction is my goal! Thank you!

Ask Your Own Computer Question
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,228 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,167 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
After microsoft update my laptop will not work, I 've had it
After microsoft update my laptop will not work, I 've had it only 2 months. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Using windows 10 was using firefox but Google was always my
Using windows 10 was using firefox but Google was always my default browser then Yahoo became my browser. I downloaded the latest firefox but it does not open … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
443 satisfied customers
Huge confusion regarding email accounts Yahoo & sbcglobal
Huge confusion regarding email accounts Yahoo & sbcglobal can't both be connected and neither is providing proper service. one needs to be eliminated it seems. … read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
The google website emoji is not directed to my website
HI - the google website emoji is not directed to my website anymore. I do not know how to relink it. … read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
On my Iphone, I can't access my mail. On my desktop using
The error I get on my Iphone is account error - connection to server failed … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,017 satisfied customers
Looks like my yahoo account has been hacked or screwed up by
Hi Pearl Looks like my yahoo account has been hacked or screwed up by me. I'am older than you, but need the Account. I've forgotten my password ***** my recovery address doesn't wor. I was told last n… read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
Iwant to cancel System Mechanic. Recently subscribed and
Recently subscribed and it's not compatible with other systems on my computer … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,017 satisfied customers
Ik heb een Microsoft Accountant en wil mijn e-mails binnen
Ik heb een Microsoft Accountant en wil mijn e-mails binnen halen. Heb hiervoor meerdere keren het proces gevolgd van een wachtwoord in voeren tot een bericht om het alles te verivieeren. Blijft echter… read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
CAN YOU HELP WITH MAGIC. MAGIC GO. \CAN I CANCEL A BLOCKED
CAN YOU HELP WITH MAGIC JACK JA: What magicJack model do you have? Customer: MAGIC JACK GO JA: How long has this been going on with your magicJack phone? What have you tried so far? Customer: \CAN I C… read more
Kris R
Kris R
IT Manager
Computing
3,067 satisfied customers
I no longer have my aol account, and now have a google
I no longer have my aol account, and now have a google account***@******.***, do not remember my password … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
662 satisfied customers
I need help getting a new pass word for my PC the is seems
I need help getting a new pass word for my PC the is seems strange to me because my cell aol was hacked and aol helped and I added a new pass word then but it doest work my PC … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
662 satisfied customers
Both my landline and my mobile service stopped functioning
Both my landline and my mobile service stopped functioning this morning, I have a heart condition, and need one or theother urgently. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
Can not send emails, not even with attachments. I receive an
I tried sending attachments below 20 mb's, and I still can send it… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,275 satisfied customers
Download Winodws 10 to my flash drive. Windows System 32. I
Windows System 32. I have Windows 10 on my computer, but it is not working and I want to down load the Windows 10 this the attached flash drive and install it on my computer. … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
286 satisfied customers
My computer is lock into a cycle of attempting to recover
my computer is lock into a cycle of attempting to recover old version of windows after setting up for previous version after update. what do i need to do. … read more
Moses C
Moses C
Bsc
406 satisfied customers
I just got a new phone and I need to reset my password. I'm
I just got a new phone and I need to reset my password … read more
Moses C
Moses C
Bsc
406 satisfied customers
Ask has hijacked my browser. Samsung. Model?? Windows10. One
Scanned with AVG. No result. Scanned with another app. Did not work. … read more
Moses C
Moses C
Bsc
406 satisfied customers
I work at home and log into my office using "remote desktop
i work at home and log into my office using "remote desktop connection" how can I print to my home computer anything from my office??? is it possible… read more
Martin
Martin
Network Engineering Diploma
142 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x