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I'm not getting sound on a games program, POGO; other

Customer Question
I'm not getting sound...

I'm not getting sound on a games program, POGO; other programs seem okay

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Dell remake (that's what I call it) Windows 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Nothin yet I'm stimied

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

It was fine earlier today Is there a charge for this?

Submitted: 6 months ago.Category: Computer
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Answered in 1 minute by:
12/22/2017
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,769
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Please find reply box below to post your response

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

Are you playing from web browser?

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

You may do this:

1: Start Pogo game

2: Right click Volume Controller which is on bottom right side

3: Click Open Volume Mixer

4: Ensure volume is set high for browser or Pogo program and see it works

see image

Let me know the update

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arsufi2002
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