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I cant get my idrive to backup. Hp windows 10. Its a laptop…

Customer Question
I cant get my...

I cant get my idrive to backup

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Hp windows 10

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Its a laptop

Submitted: 7 months ago.Category: Computer
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Answered in 13 minutes by:
12/21/2017
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good afternoon/evening!...My name is ***** ***** I look forward to helping you. What would you like resolved today? Please be as detailed as possible so I can help you the best way. Thanks!

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Customer reply replied 7 months ago
I got you in error.
Tech Support Specialist: Josh, Support Specialist replied 6 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,963
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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