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What is WerFault.exe 000000142. Sony open system 10vio.

Customer Question
What is WerFault.exe###-##-#### Technician's...

What is WerFault.exe###-##-####

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Sony open system 10vio

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Couple weeks after Windows update

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
12/21/2017
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,276
Experience: Over 20 years of consulting to the IT industry
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me when this issue started please?

Thank you

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Customer reply replied 7 months ago
After a Windows update, pops up saying can't start application
Customer reply replied 7 months ago
No
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

ok, I want to do a system restore please.

To do this, close all programs.

Press the windows key (the one to the left of the left ALT key) + R and type in the run box that opens

rstrui

Press enter

Then follow the onscreen steps to choose a system restore and choose a date before this problem occurred.

Let it complete and tell me if it now functions correctly please

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Customer reply replied 7 months ago
If Windows caused the problem, ok but ill have to reboot to get it going again, this will take a long time since the screen always goes down
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

Ok, let me know thee results please

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