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I have an old x4 version of corel downloaded...I have the…

Customer Question
Hi I have an...

Hi I have an old x4 version of corel downloaded...I have the serial number but an unable to activate it

Technician's Assistant: Which Corel product do you have?

X4 suite

Technician's Assistant: What have you tried so far with your Corel software?

I downloaded the software from yr site and installed. when I tried to activate it won't let it activate

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

The serial number is ***** and I'm running windows 7 32 bit

Submitted: 7 months ago.Category: Computer
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Answered in 5 hours by:
12/21/2017
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,387
Experience: CISCO certified, Microsoft proficient, computing expert.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

Are you trying to activate by phone or online?

What error message are you getting when you try to activate the software?

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Customer reply replied 7 months ago
The software includes some sort of verification after installing before it will activate toe software...it says the authorization code is invalid, but it’s the code I got when I purchased the software....serial number DR14E22-B4JVEH2-6C2BSCT-63WKGH4...I wouldn’t make that one up.
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

Try temporarily disabling any anti-virus or anti-spyware software that may be running in case it is causing a conflict.

If that doesn't work, you will need to contact Corel support at

https://support.corel.com/hc/en-us/requests/new

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