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My wife's ASUS laptop (Q524UA) will not display the logon…

Customer Question
My wife's ASUS laptop...

My wife's ASUS laptop (Q524UA) will not display the logon screen ?

Technician's Assistant: What Operating System (OS) are you running on your Asus laptop?

Windows 10

Technician's Assistant: Have you tried rebooting from a DVD or flash drive?

No do not have either tried CTRL ALt Del but nothing happens

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not really other than it does not have a removable battery so that technique will not work

Submitted: 7 months ago.Category: Computer
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Answered in 6 hours by:
12/21/2017
Tech Support Specialist: David L, Systems Engineer replied 7 months ago
David L
David L, Systems Engineer
Category: Computer
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My name is David.

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