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I am trying to set up my computer, but I get nothing but.

Customer Question
I am trying to...

I am trying to set up my computer, but I get nothing but crap

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Lenovo ideapad 320. What else do you need?

Technician's Assistant: The Computer Technician will be able to walk you through that. How long has this been going on with your computer? What have you tried so far?

I have been trying since I bought it, a couple of months ago, off and on.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just tell me what to do.

Submitted: 7 months ago.Category: Computer
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Answered in 4 minutes by:
12/20/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,943
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your Lenovo. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

Please clarify 'nothing but a bunch of cr*p'?

What exactly happens when you 'try to set it up'?

What stage are you at and what do you see when you turn on the pc?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 ?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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