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No email service no email service, it was verizon, through a…

Customer Question
No email service no...

No email service no email service

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

It was verizon

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Through a computer. i can receive emails on my phone and on one computer but not this one

Technician's Assistant: What troubleshooting have you tried?

Originally both desktops did not work. i called verizon and they changed the settings on my computer so i hung up fully satisfied not realizing he didn't straighte out my other computer. when i called back they said they dont handle internet service that i would have to go to my provider

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

This all happened when verizon sent me a new router

Submitted: 6 months ago.Category: Computer
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Answered in 5 minutes by:
12/20/2017
Tech Support Specialist: Bryan, Computer Support Specialist replied 6 months ago
Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Tech Support Specialist: Bryan, Computer Support Specialist replied 6 months ago

Do you use any email program, e.g. Outlook, Windows Mail, to access your emails?

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Customer reply replied 6 months ago
windows
Customer reply replied 6 months ago
no idont want your service give me my 5 back
Tech Support Specialist: Bryan, Computer Support Specialist replied 6 months ago

Ok

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Customer reply replied 6 months ago
no i dont want your service and i want your phone number
Customer reply replied 6 months ago
is this a scam iwant my 5 refunded
Tech Support Specialist: Bryan, Computer Support Specialist replied 6 months ago

I have already sent in your refund request. Could you get off our site now?

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Customer reply replied 6 months ago
thanx and that sounded rude
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