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Getting reacquainted with old computer. Compq Presario 5000…

Customer Question
Getting reacquainted with old...

Getting reacquainted with old computer.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Compq Presario 5000 model number 5wv261

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I would like to copy some old photos somhow.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

While I was away someone hooked up a Dell dimension 3100 to verizon and aside from getting photos out I would like I to use it as another home connection. However I con't locate a certificate of Authenticity, (maybe internal), and can't find windows me disk.

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
12/20/2017
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 951
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.

what operating system is running on the computer is it xp, vista, Windows 7, 8, or 10?

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Customer reply replied 7 months ago
Windows me
Customer reply replied 7 months ago
windows 3.1
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

do you know the folder location of your photos stored on the computer?

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Customer reply replied 7 months ago
One second.
Customer reply replied 7 months ago
IN documents, I have photo series wise images from an older agfa digital .camera.
Customer reply replied 7 months ago
I also have some adaptec capabilities.
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

do you want me to remote connect and search them for you?

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Customer reply replied 7 months ago
That computer is not online. I also have a writer but that requires 1 giga byte of ram where I only hav two parrallel 256 MB.
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

does it have a usb port?

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Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

you can connect a flash drive and save the data on the flash drive in that case.

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Customer reply replied 7 months ago
You have to allow for my limits. In the sixties I was more or less the modem for jet aircraft and the largest computer in the world. In May of 70 when I went to Viet Nam the Air Force consolitdated pay records and the boolean algerbra inverted my pay as negative and that was cumulative and I went six months without pay and I satyed away from computers for thirty years. Then I was very busy until now.
Customer reply replied 7 months ago
What does flash drive mean?
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago
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Customer reply replied 7 months ago
I will get one in a few hours. Is that the same thing as a thumb nail?
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

absolutely correct its also called thumb drive, flashdrive and pen drive as well.

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Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

let me know when you are back with the drive.

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Customer reply replied 7 months ago
I will also have to get 1 MB of RAM required for the the writer. If that is all I need then i am satisfied. I do have burning capabilities on my compaq but I can no longer get the data to the cd.
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

you can connect the flash drive and transfer the data on it and then you have the option to burn it on a disk on a different computer.

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Customer reply replied 7 months ago
If that is all I want to thank you and try and give you a full rating above.
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

Please take a moment to click on the stars located on the top of this chat page to rate my service.
Thank you and come back if you need any assistance.

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Customer reply replied 7 months ago
I am not sure if my rating registered.
Tech Support Specialist: Moses C, Computer Hardware Engineer replied 7 months ago

i am sorry it didnt get registered scroll on the top of this page click on the 5 stars and hit submit to register.

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Category: Computer
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