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I bought a new cell phone yesterday and they put my email on…

Customer Question
I bought a new...

I bought a new cell phone yesterday and they put my email on the new phone - I cant get into my email account. I went by cell phone store and they removed it from the cell phone but I still can't check my email -keeps asking for a pass word, etc and I don't know it I need it back on my computer and off my PHONE!!!!!

Technician's Assistant: Are you logged into your email account on any other devices?

No-don't have it on anything else

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Customer:(###) ###-####home phone

Submitted: 7 months ago.Category: Computer
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Answered in 6 minutes by:
12/19/2017
Tech Support Specialist: Michael T,
 replied 7 months ago
Michael T
Category: Computer
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi,my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue today. You need to go onto a computer and get into that account. Once you know the email address and the password ***** can easily help you get it back on your phone... But will need those things first and a confirmation that they do indeed work.

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