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I did belong to skype and deposited money in my account and…

Customer Question
I did belong to...

I did belong to skype and deposited money in my account and now I don't know what to do

Technician's Assistant: When did you last update Skype?

Today now

Technician's Assistant: What have you tried so far with your Skype?

I do not know how to video anymore

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
12/19/2017
Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 7 months ago
Aparna Indresh
Aparna Indresh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 7 months ago

It sounds like you are unable to use video on your Skype so in this case is it fine with you if i can take the remote access on your computer and check for the settings and this is an add on service if you wish you can opt this. The reason why I am informing is it could eliminate on delayed response me and it increases our ability to resolve this issue. It is a less time consuming and less complicated because you can see what I am doing.

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Tech Support Specialist: Aparna Indresh, Computer Hardware Engineer replied 7 months ago

Okay, May I know the operating system of your computer is it windows or Mac?

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