Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am trying to program my new printer wireless and I am

Customer Question
I am trying to...

I am trying to program my new printer wireless and I am having problems

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wireless

Technician's Assistant: When did you last update the printer driver software?

I was getting help just now by HP and they wants to charge me 100.00

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I need to know if i will have to pay cause i don't have any money rite now

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
12/19/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,963
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Ask Your Own Computer Question
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

What error are you getting?

Ask Your Own Computer Question
Customer reply replied 7 months ago
i haven't tried to print anything as yet
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

Do you have the printer manufacturers Software?

Ask Your Own Computer Question
Customer reply replied 7 months ago
no i don't have any software
Customer reply replied 7 months ago
Can you please help me tell me what to do
Customer reply replied 7 months ago
are you there
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

What is the make and model of your printer?

Ask Your Own Computer Question
Customer reply replied 7 months ago
HP OfficeJet 4659
Customer reply replied 7 months ago
4650
Customer reply replied 7 months ago
HP OfficeJet 4650
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-4650-all-in-one-printer-series/5447930/model/5447931

Follow the link to download the software, Run/ Open the software and follow the on screen instructions

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,963
6,963 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Kamil Anwar is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Trying to connect my non cloud enabled printer (hp office
trying to connect my non cloud enabled printer (hp office jet 4630) to print a file I edited in google … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
997 satisfied customers
HP C5180 Printer Error Oxc 18a0101 How cane I Fix it.
HP C5180 Printer Error Oxc 18a0101 How cane I Fix it … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
My computer won't connect to my hp laserjet 1300 printer
My computer won't connect to my hp laserjet 1300 printer which is sitting right next to me. It worked before, but not since the computer updated. How do I get it back without paying a fee? I don't kno… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
503 satisfied customers
I was called and told my Microsoft had expired and I needed
I was called and told my Microsoft had expired and I needed to pay $100.00 to renew. Is this correct. My computer is down now. … read more
Cody
Cody
Computer Science
2,387 satisfied customers
Myname is Rosemary I am trying to connect my HP printer to
hello, myname is***** am trying to connect my HP printer to my wireless network on my pc and I do not know which of the HP programs to click on to connect my printer correctly … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
720 satisfied customers
I have 5 different facebook pages i need to attervate da
I have 5 different facebook pages i need to attervate da rite one i need da password ***** da rite page … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I'm unable to print. I have an HP Envy 7640 ink jet printer.
I'm unable to print. I have an HP Envy 7640 ink jet printer. I had this problem and Lenovo corrected it on March 22, 2107. I have the reference number for the case. Lenovo installed the WAP number but… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have a hp officejet 6815 printer. It keeps telling me
I have a hp officejet 6815 printer. It keeps telling me there is an error that the printer has a jam. I did everything I could to find this jam and there is none. The ink is in right and I did all tha… read more
Joseph Rather
Joseph Rather
Associate Database Administrator
Bachelor\u0027s Degree
10 satisfied customers
I have an iMac desk top computer and two HP printers. HP
I have an iMac desk top computer and two HP printers. HP Officejet Pro 8610 and HP Photosmart 7520. I just installed a new modem and everything works except the printers are no longer connected. Pleas… read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
What is this and why am I being charged for this? wait why
wait why do have to pay $5.00 for something I believe I shouldn't have. I just want to know what this is and I have a feeling its something they didn't fix and Staples did and this company didn't fix it and I was supposed to get my money back and not be charged again … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
On October I was charged 100.00 from my bank account for chefville cas
On October I was charged 100.00 from my bank account for chefville cash. I have never requested 100.00 worth of chefville cash. How do I get this money back into my account?… read more
Brad
Brad
Vocational, Technical or Trade Scho
979 satisfied customers
we have had new bt hub and we cannot print wireless could you please t
we have had new bt hub and we cannot print wireless could you please tell me how to configure it my telephone number is (xxxxx) xxxxx it is a hp deskjet F4580 many thanks G xxxxx… read more
Leon Russell
Leon Russell
ITS Technician
Vocational, Technical or Trade Scho
472 satisfied customers
I have a problem with my email and spam and address book. (1)
I have a problem with my email and spam and address book. (1) Something has infiltrated my address book and is sending spam to everyone on it ,saying it's from me,but it's spam from some medical compa… read more
Matt
Matt
2nd Line IT Support / Administrator
Bachelor's Degree
289 satisfied customers
u cheated me. u stated no debit card, on tv. so i canceled
u cheated me. u stated no debit card, on tv. so i canceled my order,. them checked my bank statements u deducted 2 from my account over 100.00. now i can't pay my rent. i didnt even order 2 and really… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I just ordered, thru Dell, a wireless keybd and mouse. The mouse is s
I just ordered, thru Dell, a wireless keybd and mouse. The mouse is sticky on the right click and causes me much grief. How can I get one that is ok. This one is only 6 wks old._THIS IS STILL UNDER WA… read more
J Tech
J Tech
3 years towards bs in computer sci
928 satisfied customers
hi,i had a vista computer and it pooped out. i now havw a
hi, i had a vista computer and it pooped out. i now have a windows 7 intel and want to keep my 940c printer. can i and if so, how can i instal it in my new computer I just paid $14.00 but I can not pr… read more
Dragonfly
Dragonfly
Vocational, Technical or Trade Scho
274 satisfied customers
Windows Document Viewer Download corrupted my access of photoedit
Windows Document Viewer Download corrupted my access of photoediting programs other than Windows Live Gallery for editing images, when intallation failed. How do I fix it?… read more
Nilesh
Nilesh
Bachelor\u0027s Degree
649 satisfied customers
I have a Dell V305w all in one printer-wireless-that I bought
I have a Dell V305w all in one printer-wireless-that I bought from you with my laptop computer in July. I don't know why, but it is not communicating with my computer. The light that is supposed to be… read more
Mike, LTD
Mike, LTD
Senior Software Engineer
Bachelor's Degree
108 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x