Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I have QuarkXPress 7, I recently bought a new laptop but it…

Customer Question
I have QuarkXPress 7...

I have QuarkXPress 7, I recently bought a new laptop but it says I cannot download it as my system is not suitable, what can I do please?

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

It is an ASUS F540L, not sure what version of Windows though, I think Windows 10

Technician's Assistant: What have you tried so far with your F540L? Have you installed any updates recently?

It runs normally for most things, I just tried to put the QuarkXPress 7 cd in to download it and it says the system is not suitable for running it

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I think that is all, thanks

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
12/19/2017
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,275
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

To clarify, you are trying to install it on windows 10 correct?

Please let me know

Thank you

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Why can't I connect my laptop to a new ASUS MB168B? Where do
why can't I connect my laptop to a new ASUS MB168B? … read more
Moses C
Moses C
Bsc
774 satisfied customers
Just purchased windows 10 home ,b4 installing error meesage
just purchased windows 10 home ,b4 installing error meesage saying I can't install win 10 ,but upgrade bios,even though I'm running win now. … read more
Domijones Manalo
Domijones Manalo
B. S. in Computer Technology
27 satisfied customers
Recommend decent Media player for Windows 10. I will pay for
please recommend decent Media player for Windows 10. I will pay for it if necessary, but not if I have to download all sorts of other things … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I just built a new pc with the Asus m5a78l motherboard.
Hi, I just built a new pc with the Asus m5a78l motherboard. … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I need to upgrade my OS. Almost mone. No i tried to install
no i tried to install a Netgear WiFi USB adapter but it said it would not work with my current OS … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I bought a asus p series 254ouaab51 laptop from amazon
i bought a asus p series 254ouaab51 laptop from amazon preloaded with win 10 and it informed me i had to activate windows before i could set it up to use fingerprint it password ***** didnt get any pa… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
729 satisfied customers
My ASUS laptop is stuck on the "ASUS" start-up screen. I'm
Hello, my ASUS laptop is stuck on the "ASUS" start-up screen. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
Getting an error message on black screen..." error cannot
getting an error message on black screen..." error cannot read disk hit Ctrl+Alt+Delete" which I have done...i'm working by phone with att computer tech group....the tech got me to the Apt to setup ut… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
This morning I bought a new Asus computer. It seems to be
This morning I bought a new Asus computer. It seems to be stuck on the upgrading process. I have been trying for nearly three hours to no avail. It tells me not to switch it off, so don't know what to… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I bought windows 10 and need to know how to put it on my
I bought windows 10 and need to know how to put it on my machine? … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I have some serious problems with Vista Home Basic on a Dell
I have some serious problems with Vista Home Basic on a Dell Notebook, I cant run some software things like CMD wont sun in Administrator Mode, executables that I rund from explorer say the file is mi… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
i have an ASUS M50a laptop with built in webcam. i am running
i have an ASUS M50a laptop with built in webcam. i am running windows 7 and the webcam is no longer being recognized by windows. i dont remember if it ever worked on 7, i think it did. if so, i do not… read more
boxfrederick
boxfrederick
Free lance software developer
Bachelor\u0027s Degree
684 satisfied customers
I still have this problem. http //www.justanswer.com/questions/41gp3-my-new-asus-
I still have this problem. http://www.justanswer.com/questions/41gp3-my-new-asus-laptop-looses-its-video-setting-and-the-mouse-on A google search shows all kinds of similar problems. This is a Win 7 r… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Computer locks up, just recently got an error message on blue
Computer locks up, just recently got an error message on blue screen saying something about drivers... went something like this Driver-IOL- not less than - equal have been having lockup issues for som… read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
429 satisfied customers
4/14 I bought a new Asus Eee PC notebook with MS7 Office 60d
4/14 I bought a new Asus Eee PC notebook with MS7 Office 60d trial; set up won't accept correct product key located on bottom of notebook. I've closed setup several times while using it - really need … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
ASUS Computer; windows 7 I select the E drive (my only drive
ASUS Computer; windows 7 I select the E drive (my only drive for a disc; right click the mouse for the drive to open; I insert the disc and close the drive; window pops up saying, Please insert disc i… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
i bought a toshiba laptop from best buy.today in the morning
i bought a toshiba laptop from best buy.today in the morning the laptop cannot load windows 7 instead a blank screen appears with a cursor then it restarts itself.i dont know what to do and im so deps… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
hi i have problem with my asus g6vx that i bought recently,ive
hi i have problem with my asus g6vx that i bought recently,ive had it for 2 weeks know and it was running fine untill yesterday it wouldnt boot anymore i am running windows 7 64 and i have both duel b… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x