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We have a xante impressia, getting a SC553. I believe its…

Customer Question
Hello, we have a...

Hello, we have a xante impressia, getting a SC553. I believe its pressure rollers overheating. Please advise on how to reset code. I replaced with a back up fuser I have on hand

Technician's Assistant: What exactly are you having trouble accessing?

The control panel

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Xante Impressia using windows

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just now. I

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I'm running a job, and were just about done. And the control panel came up saying Service call SC553. We did change out the fuser

Submitted: 8 months ago.Category: Computer
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Answered in 7 minutes by:
12/19/2017
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 8 months ago
Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Computer
Satisfied Customers: 1,009
Experience: Product Developer at Computer Science Corporation
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Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

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Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 8 months ago

SC codes aren't very well documented because they're intended for printer service technicians only. Even if you can clear the code, you will most likely still have the problem, the printer's fuser needs to be serviced or replaced by a technician.

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Customer reply replied 8 months ago
ok, thanks, i'll call the service tech with xante in the morning.
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 8 months ago

Okay. Anything else for me ?

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Customer reply replied 8 months ago
no thanks, ***** *****
Tech Support Specialist: Bhavik Joshi, Computer Software Engineer replied 8 months ago

Good Night !!.. You are welcome

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