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After buying a new computer i was ask to set up a microsoft…

Customer Question
After buying a new...

After buying a new computer i was ask to set up a microsoft email account in order to be able to install apps upon trying to do this a code was sent to my email which i had to enter in order to continue but i can not find an app or anything to get this code could you please help me with this problem

Technician's Assistant: Are you logged into your Microsoft account on any other devices?

No i do not have an microsoft account

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

It would probably be my phone number

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not at the moment

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
12/18/2017
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 7 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Computer
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 7 months ago

Did they email you the code to your personal email address?

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Customer reply replied 7 months ago
no it was sent to my new micrsoft email which i do not have yet
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 7 months ago

Ok, so this is still a new setup correct?

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Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 7 months ago

Create one here and use your phone number

https://signup.live.com

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Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 7 months ago

Did you manage to set up an account?

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Customer reply replied 7 months ago
I have an account now but still no place on my computer to get Microsoft mail Is there an option that I have to install first
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 7 months ago

You can view mail online by logging in here

http://www.office.com or set up your mail account using Windows Mail

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Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 7 months ago

I can assist you remotely as well if you struggle?

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Customer reply replied 7 months ago
Do I have to buy office in order to get mail or to install apps on my computer
Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 7 months ago

no need for that unless you want to use Word and Excel then you need to buy Office

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Tech Support Specialist: PC_Wizzard, Computer Enthusiast replied 7 months ago

You can set up your Microsft account in Mail

Launch your Email App. Press the WINDOWS key on your keyboard to access the Windows 10 Start menu. Select Mail

The first time you open the Mail app, you’ll see a Welcome page. Select Add account to get started. Otherwise, at the bottom of the left navigation pane, select Settings > Manage Accounts > Add account.

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