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I had an old phone number where i still had some money, but…

Customer Question
I had an old...

I had an old phone number where i still had some money, but the phone number changed. I still ha d over

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Apple 6

Technician's Assistant: How long has this been going on with your Apple phone? What have you tried so far?

I didnt Finish my old phone number where I had some credit over $10.00.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

My old phone number(###) ###-####on that phone number ihad my credit my new phone number is(###) ###-####can you send the credit to my new phone number

Submitted: 8 months ago.Category: Computer
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Answered in 3 minutes by:
12/18/2017
Tech Support Specialist: Camille-Moderator, Cat Mod replied 8 months ago
Camille-Moderator
Category: Computer
Satisfied Customers: 12
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Hi,
My name is ***** ***** I am the moderator for this topic. Please read the following message very carefully:
It looks like your question was meant for a different company ( Itunes? apple?) . We match people with questions to experts with answers in areas like Health, Pets, Computers, Taxes, Cars, Financial, Legal, Home Improvement and more.
While you may have intended this for another company, oftentimes, the professionals can still help with a question like yours. Please let me know if you want to continue, or if you would prefer that I cancel your question.
Best,
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Customer reply replied 8 months ago

I did talk to apple they said they can’t help I’m with Skype for many years only my phone number changed I have money on my old phone number why can’t you apply it to my new phone number My old #(###) ###-####My new #5144852515 Please help Susan W******

Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Tech Support Specialist: Josh, Support Specialist replied 8 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 22,283
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Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 8 months ago
I have talk to skype some how directly
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