Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I can't access outlook, I tried creating a new account, but…

Customer Question
I can't access outlook...

I can't access outlook, I tried creating a new account, but because I don't text, the security couldn't continue.

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

I don't know

Technician's Assistant: When did you last update your Outlook?

Two days ago, on Saturday

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I'm upset

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
12/18/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,963
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Ask Your Own Computer Question
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

Are you trying to create a new account?

Ask Your Own Computer Question
Customer reply replied 7 months ago
I want a refund, all I want to do is get my email and all you want to do is suck money out of me
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

I will request this to be refunded. Thanks

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My Newly created E-mail account @1 week ago is kicking back
My Newly created E-mail account @1 week ago is kicking back e-mails as "we do not recognize this account". It is my website account and I am able to mail out fine, I also can receive G+ messages but n… read more
Cabletech
Cabletech
High School or GED
142 satisfied customers
I work for a nonprofit agency. Their google email account
I work for a nonprofit agency. Their google email account forwarded to mine and I had access to the account. 26 days ago, someone changed the password ***** the contact phone. I can't access the accou… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
700 satisfied customers
Retrieve email that was not saved. Don't know if it even got
retrieve email that was not saved. Don't know if it even got to addressee … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have ... or should I say, had ... Office 365 on my
I have ... or should I say, had ... Office 365 on my computer and everything was fine, but tonight Outlook just crashed with no explanation, and O cannot find it on my computer anymore. Furthermore, I… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Your expert took control of my computer to solve a hyperlink
Your expert took control of my computer to solve a hyperlink problem in Outlook. He ended the session without solving it and now there is a new problem with access to Firefox.… read more
Michael
Michael
CEO
Master\u0027s Degree
209 satisfied customers
I'm following up on Case Number 26250405. I can't get to my
I'm following up on Case Number ***** I can't get to my e-mail for***@******.*** and am expecting some important e-mails. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I can't remember the password for my e-mail, it's been 4 or
it's been 4 or 5 days, I got so upset because I couldn't it to work, I got the other things settled , but I was so upset, I had to walk away form it … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
How can i access my account when out of state, tried
tried microsftsupport.com but can't talk to anyone … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
My emails that are sent to me never arrive. I had a message
my emails that are sent to me never arrive. I had a message from Microsoft few days ago that said they blocked my emails because suspicious activity. they want me to type in my email password. I thoug… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
I can't login to my aol email account I don't remember the
I can't login to my aol email account I don't remember the pass word. … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I'm trying to change my Google password so I can access
I'm trying to change my Google password ***** I can access YouTube and other Google apps from my iPhone. I don't remember the original password. I just installed OS 10 and I think the recent attempt t… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I can't get into my Yahoo email, How about 2 years, No I'm
I tried talking to somebody with your company yesterday and three people hang up on me… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I'm not having problems with my computer, it is my phone. I
I'm not having problems with my computer, it is my phone. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I have two Google accounts. The 2nd because my first got
I have two Google accounts. The 2nd because my first got disabled. I can't sign into Google Playstore in any of my 3 devices (laptop, tablet, phone) even though I'm supposedly signed into my not-disab… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I tried to log in and it wouldnt accept my passwrd. Tried
I tried to log in and it wouldn't accept my passwrd. Tried to go to forgot my password. Asked me for alternate email so I gave wife's email, went to wife's email and it said click on reset password XX… read more
Jerry
Jerry
Computer Support Specialist
Bachelor\u0027s Degree
13 satisfied customers
My hotmail was hacked and I cannot access it. I need to retrieve
My hotmail was hacked and I cannot access it. I need to retrieve my contacts and saved mail. Can you help me and do you think that my contacts, etc are retrievable? IMy old address was: [email protected]… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
Within the last week my MS Outlook will sometimes GIVE me an
Within the last week my MS Outlook will sometimes GIVE me an e-mail that is blank- I cannot see it. I've recently discovered that I can use the left mouse key and highlight the message to read it. Jus… read more
Julio
Julio
Bachelor\u0027s Degree
394 satisfied customers
Hi, The system ive purchased is DELL VOSTRO 3700 laptop.
Hi, The system i've purchased is DELL VOSTRO 3700 laptop. The problem that i'm having is being denied access to certain control panel settings. A sheild symbol appears next to several of the options i… read more
spoonz123
spoonz123
Company director/Engineer
City & Guilds 224
1 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x