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My Lenovo laptop is still under 1-year warranty (8 more

Customer Question
Hi, My Lenovo laptop...

Hi, My Lenovo laptop is still under 1-year warranty (8 more days) and the video camera has not been working for a couple of weeks. I've downloaded the newest driver from the Lenovo website and installed and restarted. Still nothing.

Technician's Assistant: What's the model and Operating System (OS) of your Lenovo?

Model 80TK, Windows 10

Technician's Assistant: What have you tried so far with your 80TK? Have you installed any updates recently?

When I restarted today after downloading the Lenovo Camera driver, there were some updates.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

That's all l

Submitted: 7 months ago.Category: Computer
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Answered in 7 minutes by:
12/18/2017
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please when this problem started?

Thank you

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