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Google Im having a server problem not connecting to your…

Customer Question
Google Im having a...

Google Im having a server problem not connecting to your browser

Technician's Assistant: Who makes your router?

Cant open messages on gmail everything is fine on my end and att and Samsung no trouble with there end

Technician's Assistant: What have you tried so far?

Everything was reset tv working fine

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Yes help

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/18/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2,001
Experience: Technical Support Coach at Liberty Tax Service
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Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your gmail. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

How do you usually access your email? Email client such as windows live, (built in email app

on the computer itself that looks like an envelope) Thunderbird? Using a regular browser such

as Firefox/Internet Explorer/Chrome etc?

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