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I cannot get my Microsoft account to work right. It just…

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I cannot get my...

I cannot get my Microsoft account to work right. It just started acting strange last night. I turned on my laptop and I got nothing just a blank screen. Then I pressed control alt delete and got a message saying my password ***** expired. I followed the links. I finally got my usual screen when I open my computer, but then it said to sign in or pin page to task bar?

Technician's Assistant: What Operating System (OS) are you running on your laptop?

Microsoft 10

Technician's Assistant: Does your Microsoft laptop make any noise when rebooted? Are any of the LED lights on?

I'm sorry, I do not understand . I'm not that tech savvy.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I need help getting my laptop back to normal. Thank you.

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
12/18/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,910
Experience: Technical Support Coach at Liberty Tax Service
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Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your computer login. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

Do you know the email you used for microsoft that you added to the windows 10 pc?

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