Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I'm trying to buy Xmas gifts and Amazon will not accept

Customer Question
I'm trying to buy...

I'm trying to buy Xmas gifts and Amazon will not accept password

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Brand new one. Dell.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Tried all new & old passwords. Just got computer last night.

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 16 minutes by:
12/18/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,909
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your amazon. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

Ask Your Own Computer Question
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10?

Do you know/have access to the email account you used for amazon still?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I had to change my password last night because I got a
I had to change my password ***** night because I got a amazon gift card for my birthday from my daughter and I forgot my amazon password. I tried to change it and when i got the code i kept trying to… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,170 satisfied customers
CANNOT ORDER FROM AMAZON, HAVE OLD PASSWORD, DOES NOT KNOW
CANNOT ORDER FROM AMAZON, HAVE OLD PASSWORD, DOES NOT KNOW IT. THAT WHY I NEVER USE AMAZON … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,252 satisfied customers
I need to find my Microsoft account number, please help me
I need to find my Microsoft account number, please help me do so … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I do not remembered any username orpasswprd. Can I just make
It says in set that ii already have amazon account and I don't recall ever having one or the passwords … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Credit card fraud resolved new card.... aol will not accept
credit card fraud resolved new card.... aol will not accept password ***** computer need to update personal payment … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
How to get a Amazon pass I had one that I use to order when
How to get a Amazon pass I had one that I use to order when I am buying on line … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I forgot my password. My password. Hp desk top, google. I am
I am 90 years old and I hate computers. I tried recently to order a book, I forget what book, and now I want to order another book.. … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I'm trying to reset a new password. When I put in a code
I'm trying to reset a new password. When I put in a code evidently it's too late and then I have to go back to my Junk and get a new Code. I think you get the idea. As you can tell I have a very tenuo… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can't seem to be able to use amazon any more with my new
I can't seem to be able to use amazon any more with my new computer. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
993 satisfied customers
Where is my password that was promise last night? I have a
where is my password ***** was promise last night? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I want to ELIMINATE the transaction password. Never had one
I want to ELIMINATE the transaction password. Never had one before and it sure is infuriating. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I got my husband the new Xbox 1 for Xmas. He loves to play
I got my husband the new Xbox 1 for Xmas. He loves to play war/ military style games. I got him the 1 T of memory because I heard you can now download the games or even get subscriptions to down load … read more
Cris
Cris
60 satisfied customers
just got a new Dell Inspiron 3646 and set it up last night
just got a new Dell Inspiron 3646 and set it up last night and it seemed to work fine. I shut it down, went to bed, got up this morning ,started my computer up, got to the login page and it won't acce… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have a Kindle 3G Wireless Reading Device, given as a Xmas
I have a Kindle 3G Wireless Reading Device, given as a Xmas gift. My problem is that the USB chord is too large to fit into the Kindle USB/Power Port. Thus I am unable to recharge this thing. Help!… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
just purchased an Acer Aspire netbook for Xmas. I have a d-link
just purchased an Acer Aspire netbook for Xmas. I have a d-link 615 wireless router that works wirelessly with my dell laptop and is also hardwired to my older dell desktop. the new Acer tries to log … read more
Michael Johanson
Michael Johanson
Owner
Bachelor's Degree
405 satisfied customers
Merry Xmas, I have the first generation of Kindle. It was
Merry Xmas, I have the first generation of Kindle. It was a gift. I know that I registered it, but I have no idea what my password XXXXX XXXXX if the account was my husbands, he bought it for me. I no… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I have a Dell XPS M1330 laptop. My battery is showing as healthy
I have a Dell XPS M1330 laptop. My battery is showing as healthy but it is idle and at 0%. Whats going on? Tks.… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I have a Dell Inspiron 1520 and for about a year i have been
I have a Dell Inspiron 1520 and for about a year i have been haivng ac adapter issues. every battery charger i buy for it goes bad within a short period of time and i have no clue as to why can you pl… read more
Choudhary
Choudhary
Master's Degree
186 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x