Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I want to talk to someone about my computer problem, please…

Customer Question
I want to talk...

I want to talk to someone about my computer problem, please call:

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Acer

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Since I updated mt window 10

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Callme at(###) ###-####

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 2 minutes by:
12/18/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

what is the issue?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have an Acer PC. After many remindersfrom Microsoft and
Hi, I have an Acer PC. After many remindersfrom Microsoft and procrastinating for a month, I finally updated my Windows 10 program last week. I have had nothing but problems ever since. If it opens at… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
Msn is saying my account is non existent and I have had it
msn is saying my account is non existent and I have had it for years … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have just been informed by a Microsoft tech that I cannot
I have just been informed by a Microsoft tech that I cannot upgrade my Acer M1470 to Windows 10. I have been operating with W 10 for several years. What do I do now? … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
Trying to set up email account in outlook and transfer
Second opinion] trying to set up email account in outlook and transfer existing accounts to windows 10 … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Brand new Acer PC win 10 home. Internet download speed
brand new Acer PC win 10 home. Internet download speed 0.01Mbps. … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,181 satisfied customers
I have a corrupted BIOS and I need to flash it from a USB.
Hi! I have a corrupted BIOS and I need to flash it from a USB. It's an Acer Aspire E 15. I'm looking at the extracted files from the Acer BIOS download, and I think I'm supposed to rename one of them … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
MT MICRO SOFT WONT WORK ON MY E MAIL ANY MORE, OPERATING
OPERATING SYSTEM 10 COMPUTER IS A ACER MODEL AXC704G … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My computer is running version 14393 and has not been able
My computer is running version 14393 and has not been able to update with Microsoft 10 #1607 since around 12 Sep. All it does most of the time is want to run updated and since it cannot compete it res… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I'm befuddled regarding getting Elements 15 onto my new
I'm befuddled regarding getting Elements 15 onto my new computer. My computer that had Elements 10 crashed. I do have the original CD that I got when I purchased Elements 10. How can your service help… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
N mt Acer gets stuck and won't open even with a full battery
n mt Acer gets stuck and won't open even with a full battery I know you can reboot it by holding down a couple of buttons in unison but can't remember which buttons it is and in what order they are pr… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I need to un lock my acer computer, it acer aspire e 17 run
I need to un lock my acer computer JA: Just to clarify, what's the exact model of your Acer? And what operating system are you running? Customer: it acer aspire e 17 run 8 gr ram tb JA: Have you insta… read more
MikeW
MikeW
Owner/Operater Starlite Computers
Bachelor\u0027s Degree
103 satisfied customers
My avast is telling me I am not covered. Icon on lower level
my avast is telling me I am not covered. Icon on lower level when clicked on says unprotected but I know that is not true . i have clicked onto resolve all and nothing happens . I am not good with com… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
Friday evening I updated windows 10 and I have had trouble
Friday evening I updated windows 10 and I have had trouble with my Lenovo computer since then. When I try to access my emails or a web site, the most of the time it will not let me. I talked to att ab… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
On calling about my Acer Laptop It is A Ace aspire 7540-1284
Hi, on calling about my Acer Laptop It is A Ace aspire 7540-1284 The restore Has never worked . Can you help ?… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
i had a MSN over seas tech,help me remove some corrupted files
i had a MSN over seas tech,help me remove some corrupted files from my computer yesterday. today i can not access mt HOTMAIL accounts. 1) How do i fix this problem? 2)do you have a phone number i can … read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
My copy of Windows Media Player has started creating error
My copy of Windows Media Player has started creating error music files. I've been trying for days to have a new copy of this sent to me. But no one will help. They keep asking for an 11 digit number o… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I HAVE AN ACER-5315-2122 AND I HAVE A PROBLEM WITH IT FOR SOME
I HAVE AN ACER-5315-2122 AND I HAVE A PROBLEM WITH IT FOR SOME TIME NOW. WE HAVE NETZERO.NET AS OUR SERVICE PROVIDER AND I HAVE SPENT 10-12 HOURS ON THE PHONE WITH THEM IN THE LAST FEW WEEKS. MY PROBL… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I purchased Security Norton from symantec - Order#NP111082964
I purchased Security Norton from symantec - Order#NP111082964 - on my Mastercard. Total bill was $60.11. my compuer says my suscription is exprired!! I called last week & a tech said he would check & … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x