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Having a problem with my Avast protection after a Windows…

Customer Question
Having a problem with...

Having a problem with my Avast protection after a Windows update and they told me to contact support.

Technician's Assistant: When did you last update your Avast software?

June 18, 2017 and runs through June 18, 2018.

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
12/17/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,943
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your Avast. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10?

Did the message say anything else?

Where did you see it? After you clicked Avast to run or as soon as you got to your desktop?

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