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I can get voice on my ooma device, i am not able to receive…

Customer Question
I can get voice...

I can get voice on my ooma device, i am not able to receive any messages.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It is an isus less than a year old.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It was working okay with the computer until a couple weeks ago.

Submitted: 7 months ago.Category: Computer
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Customer reply replied 7 months ago
The message should have said "I can not get voice on my ooma device"
Answered in 4 hours by:
12/18/2017
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,328
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

First, try restarting all network equipment, including any modems, routers, switches, etc.

Then try using the Ooma device again and let me know if it works ok...

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