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I have an Account Notice which reads 'We've run into a

Customer Question
I have an Account...

I have an Account Notice which reads 'We've run into a problem with your Office 365 subscription and we need your help to fix it'.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP Envy all in one Touch Smart PC. OS is Microsoft?

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

A couple of months.Tried the specified fixes but going round in circles.

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
12/17/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 7 months ago

Can you login at microsoft.com/account and renew your subscription?

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