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I ca't get on Microsoft one drive -- keep getting a message…

Customer Question
I ca't get on...

I ca't get on Microsoft one drive -- keep getting a message "an error has occured." this never happened before

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

Windows 10 I have a dell inspiron computer

Technician's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

No I was using it this morning -- I've writen a book using it -- now where is it -- this isn;t my computer I've checked virtually every other book mark they're fine

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
12/17/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,094
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

It was down for everyone, but looks like it just came back up.

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Customer reply replied 8 months ago
this costs me five bucks? Thank you
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

no I'll send in a refund

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