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No problem with my computer. My problem is that I want to…

Customer Question
No problem with my...

No problem with my computer. My problem is that I want to stream from my direct tv now app. How do I set that up?

Technician's Assistant: Which software or app can I help with?

I just told you, direct tv now app on my television

Technician's Assistant: What have you tried so far with your software?

Last night I try to type in my e mail address and my password ***** the tv kept adding letters other than what I was typing and I could find no way to correct it.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Eventually, after many tries, I succeeded in typing my e mail and my password ***** they were not accepted

Submitted: 8 months ago.Category: Computer
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Answered in 12 minutes by:
12/16/2017
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 8 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,373
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon!...My name is ***** ***** I look forward to helping you.

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Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 8 months ago

Would you like me to fix this over this chat or connect to your machine to take a look at it?

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