Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I need a restore disk for 32bit Vista can you tell me where…

Customer Question
I need a restore...

I need a restore disk for 32bit Vista can you tell me where to find it?

Technician's Assistant: What device or product does this involve?

A laptop, Gateway

Technician's Assistant: What's the model and Operating System (OS) of your Gateway?

How can I find out?

Technician's Assistant: The Laptop Technician will be able to walk you through that. What have you tried so far with your Gateway? Have you installed any updates recently?

No I'm talking about an old, old laptop that I don't use anymore, I want to donate it but don't want my personal data left on the hard drive.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, do Ihave to be logged into the old laptop?

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 minutes by:
12/16/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,088
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Computer Question
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

I can get you a download link, but would take a little bit as I would need to upload it.

Do you have a blank dvd to burn it?

Ask Your Own Computer Question
Customer reply replied 8 months ago
I don't have a dvd drive
Customer reply replied 8 months ago
No thanks
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

ok

Ask Your Own Computer Question
Customer reply replied 8 months ago
No thanks, ***** ***** please.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have a Gateway computer model NV57H44u. I have not been
I have a Gateway computer model NV57H44u. I have not been able to boot up my computer due the the following error message: WIMApplyImage cannot apply image, I/O device error. The error code is 0x45d. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I HAVE A GATEWAY DESKTOP 111GB COMPUTER THAT IS RUN BY WINDOWS
I HAVE A GATEWAY DESKTOP 111GB COMPUTER THAT IS RUN BY WINDOWS XP HOME EDITION. I AM ABOUT TO PURCHASE A 500GB GATEWAY LAPTOP THAT COMES WITH WINDOWS 8. I AM NOT A COMPUTER PERSON AND KNOW JUST ENOUGH… read more
LKT
LKT
Bachelor\u0027s Degree
228 satisfied customers
I am trying to format and load windows onto an old Sony Vaio
I am trying to format and load windows onto an old Sony Vaio laptop. When it boots from the windows disk, I get the error, "cannot find a hard drive." The laptop is working fine (I am giving it away) … read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
I own a Gateway NV53A laptop with AMD Athlon II X2 processor
I own a Gateway NV53A laptop with AMD Athlon II X2 processor P320. It has 4GB DDR3 memory and a 320 GB HDD. When I shut it off one night and tried to turn it back on the next day, it wouldn't boot. I … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Hi Im doing a system recovery (Error msg: "Windows isnt genuine").
Hi I'm doing a system recovery (Error msg: "Windows isn't genuine"). I ordered the recovery disks from Gateway but had trouble trying to install them (not that that wouldn't work, but I'm not tech saa… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
The laptop is a HP Pavilion dv1000 - Centrino with 2Gb made
The laptop is a HP Pavilion dv1000 - Centrino with 2Gb made to run XP, I have 2 of them. Have been running Vista on the one and felt I had the driver issues ironed out to the point I could image the d… read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
I bought a used Gateway computer from a company whose bill
I bought a used Gateway computer from a company whose bill of sale says Computeck Ink. They don't answer their phone and the laptop has a user name, password, log-on domain still active I don't know h… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
I have a Gateway MT6704 and was wondering if a Serial ATA hard
I have a Gateway MT6704 and was wondering if a Serial ATA hard drive is compatible with this system… read more
Tech Support
Tech Support
Technical Services Consultant
Associate Degree
174 satisfied customers
I have an Acer Aspire 4720z 32bit Windows Vista Home Premium,with
I have an Acer Aspire 4720z 32bit Windows Vista Home Premium,with 160 of memory and 2gb ram. It doesnt have enough memory to hold all of my applications, I have 3 ipods with alot of apps, pictures and… read more
Tim W.
Tim W.
Computer Support Specialist
Associate Degree
1,045 satisfied customers
I want to reformat using the novo button, however I have partitioned
I want to reformat using the novo button, however I have partitioned the hard drive so the novo button cannot complete the operation.… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
cannot get my computer to start media test failure no
cannot get my computer to start "media test failure" "no bootable device" i cannot find my startup disks… read more
LaptopPro
LaptopPro
Toshiba Repair Tech
CompTia A+
15 satisfied customers
Im typing on my laptop, which has XP Pro. My desktop has
I'm typing on my laptop, which has XP Pro. My desktop has the problem, it's running Vista Ultimate. It's got that problem where it is in a continuous loop trying to configure updates: "Configuring upd… read more
Amit - The Real Computer Expert
Amit - The Real Computer Expert
Master of Philosophy
786 satisfied customers
I need to migrate my data from my old HP desktop computer w/windows
I need to migrate my data from my old HP desktop computer w/windows XP to my new HP Pavilion Elite e9180t Vista, 64 bit (old one is 32bit). I purchased HP SmartFriend personal assistance; called a tec… read more
3pop Technology
3pop Technology
Technology and Innovation Consultant
Military Trained w/+25 Years Experience
94 satisfied customers
My vista PC crashed,i replaced the HDD and slaved the old drive
My vista PC crashed,i replaced the HDD and slaved the old drive once my operating system was up and running on the new drive. Now i cant find my files from my last profile on the old drive. I understa… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
When I purchased my gateway laptop at Best Buy I did not get
When I purchased my gateway laptop at Best Buy I did not get a disk with it. They kept it. Now I can't get on line to see how I can get one so I can deleate everything and start over as new. Right now… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
I have a gateway mx8711 laptop that runs fine with one issue
I have a gateway mx8711 laptop that runs fine with one issue: the hard disk stops responding when the machine is left unused for random intervals, the cursor still moves but vista 32bit can't respond,… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Hi there. I have a Gateway computer that is about 4 years
Hi there. I have a Gateway computer that is about 4 years old and runs NTSC. I lost my home about a year ago and it has been in storage. My 37 year old son reformatted the hard drive and cut all the c… read more
Mike Teflon
Mike Teflon
Software Engineer
Bachelor's Degree
440 satisfied customers
Im looking for a recommendation to permanantly delete files
from my old computer. I want to donate to a non-profit but I'm concerned about personal info on computer. I no longer have internet service on computer.… read more
Chandrakant
Chandrakant
Bachelor's Degree
72 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x