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My ticket #E1712142937 has not yet been answered.Please come…

Customer Question
My ticket #E1712142937 has...

My ticket #E1712142937 has not yet been answered.Please come on line and help me

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

My ticket #E17121402937has not yet been answered. Please help me

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Since Wednesday. I have only received the generic reply that my ticket had been received.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No. My order # was R171127225954614

Submitted: 7 months ago.Category: Computer
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 14 minutes by:
12/16/2017
Tech Support Specialist: Sudipto, Hardware Engineer replied 7 months ago
Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 6,115
Experience: Certificate Course In Computer Maintenance
Verified

Extremely sorry for the inconvience, as I cannot see any of your previous posts, can you once more explain your problem.

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Andy
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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