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I have old Monitor-GATEWWAY FPD 2185W, I connect with my…

Customer Question
I have old Monitor-GATEWWAY...

I have old Monitor-GATEWWAY FPD 2185W , I connect with my laptop . display on mintor turns off automatically after 30 secs or so

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Asus N56VZ laptop with Windows 7 64 bit

Technician's Assistant: What have you tried so far with your N56VZ? Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I had this montioir sitting in store . Its i think from year 2005 or 2007.. Its first time connecting with this laptop.

Submitted: 8 months ago.Category: Computer
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Answered in 1 minute by:
12/16/2017
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 8 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,373
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon!...My name is ***** ***** I look forward to helping you.

Does this monitor work with any devices as of now that you were able to try?

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Customer reply replied 8 months ago
When i connect to my Asus laptop, it displayes screen on monitor of laptop, on both extended and duplicate mode.
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 8 months ago

Okay.So what specifically would you like resolved today? Please be as detailed as possible so I can help you the best way. Thanks!

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Customer reply replied 8 months ago
Tell me steps, which i can use to diagnose the problem.
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 8 months ago

I need to know what you want to fix first, and we can go from there. You mentioned the monitor turns off automatically every 30 seconds or so?

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