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I purchased winzip a while ago, and I want to install it on…

Customer Question
I purchased winzip a...

I purchased winzip a while ago, and I want to install it on a comp. I do not see a serial number

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Win 7, o/s self made PC

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

The install, but cant see a serial number

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

None

Submitted: 7 months ago.Category: Computer
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Answered in 20 minutes by:
12/16/2017
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,372
Experience: 15+ years IT experience. A+, Net+, Security+ certified
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Good morning/afternoon!...My name is ***** ***** I look forward to helping you. What would you like resolved today? Please be as detailed as possible so I can help you the best way. Thanks!

From what I see, you just want to install WinZip on your computer. Is this correct?

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Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

Okay. When you purchased it, did you receive an e-mail to confirm the purchase?

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Customer reply replied 7 months ago
but see anything on the activation number
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

Can you forward that e-mail to me and I can take a look at it for you?

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Customer reply replied 7 months ago
email receipt WAS in my storage folder, but cannot find it. The ref # on the receipt is###-##-####
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

Do you which version of WinZip it is that you need the serial number for? I can try to find it for you then

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Customer reply replied 7 months ago
Is this number is ***** set of 8 four alpha/numbers. Is that it?
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

It should be something simpler like a version or something. The newest one is version 22. But can you also post what you have too. That might help as well

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Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

Great. This should help. One moment while I look this up

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Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

What was the e-mail address you used for this purchase?

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Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

Hi, were you able to get this resolved OR would you like further help!

Also, please take a moment to rate my service when you get a chance. I'm happy to keep helping if you need further service

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