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I can’t remember my Facebook password, so now it is not

Customer Question
I can’t remember my...

I can’t remember my Facebook password, so now it is not secured and anyone can access my accounts

Technician's Assistant: When could you last open your Facebook?

I can do it now just by pressing on my photo

Technician's Assistant: Did you recently update your software or Operating System (OS)?

I think my little daughter logged in an changed the setting

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No thanks

Submitted: 7 months ago.Category: Computer
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Answered in 49 minutes by:
12/16/2017
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 7 months ago
Karthik
Karthik, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Karthik, Computer Hardware Engineer replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the Facebook ID or Facebook username? So that we can go ahead and check what are the reset option available.

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