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I am trying to add Outlook to my new Laptop but it is asking…

Customer Question
Hi I am trying...

Hi I am trying to add Outlook to my new Laptop but it is asking me to Activate it, its not accepting my password.

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Not sure its a HP Laptop with windows 10

Technician's Assistant: When did you last update your Outlook?

Do you mean on my old laptop, if so I cant remember

Technician's Assistant: The Software Technician will be able to walk you through that. Anything else you want the Software Expert to know before I connect you?

No, thanks

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
12/16/2017
Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago
Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 4,029
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Tech Support Specialist: Cody, Senior Systems Administrator replied 8 months ago

Microsoft Office is not activated?

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