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I have a desktop PC with expired warranty. I need to checked…

Customer Question
I have a desktop...

I have a desktop PC with expired warranty. I need to checked out to see what i need to do?

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Product Name: p9-1315t

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

The Monitor does not work. I dont know if i need to change the monitor?

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Serial No: 2

Submitted: 7 months ago.Category: Computer
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Answered in 9 minutes by:
12/16/2017
Tech Support Specialist: Sheri, Expert replied 7 months ago
Sheri
Sheri, Expert
Category: Computer
Satisfied Customers: 745
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi JACUSTOMER-2tuymxe0,

Thanks for using JustAnswer. I am happy to assist you with this issue. Do you mean the screen on the laptop is not working or do you have the laptop connected to an external screen? Please let me know so we can go to the next step.

Regards,

Sheri-Expert

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Tech Support Specialist: Sheri, Expert replied 7 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if you still need assistance. Let me know.

Regards,

Sheri-Expert

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