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I have lost the color on my laptop, windows 10. It is all in…

Customer Question
I have lost the...

I have lost the color on my laptop, windows 10. It is all in gray scale.

Technician's Assistant: What's the brand/model of your laptop?

HP/Pavilion dv6

Technician's Assistant: What have you tried so far with your HP? Have you installed any updates recently?

I was trying to get a brighter blue. I have goofed for sure.

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
12/15/2017
Tech Support Specialist: Jason Jones, Computer Expert replied 7 months ago
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 19,200
Experience: Over 10 years of professional experience.
Verified

Hello,
I look forward to helping you today.

Are you having this problem on the actual computer screen or on a printer?

I will be standing by, looking forward to your response.
Thank you,
Jason

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