Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I need to ralk with someone. I have no idea that is why I…

Customer Question
I need to ralk...

I need to ralk with someone

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I have no idea that is why I need to talk with some one 81 years old and dumb as a stick I just want to pay and reopen my account that I was told on the phone that it was closed

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

I have a apple I phone

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

UI have no problem with my I phone I received a phone call on my regular phone that my Microsoft account had been closed I couldn't answer then because I have no idea of my passcode

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I do not want to talk abount my smartphone I want to open my television account on microseof

Submitted: 8 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 32 minutes by:
12/15/2017
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 8 months ago
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Computer
Satisfied Customers: 1,373
Experience: 15+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon! My name is ***** ***** I look forward to helping you today!

Ask Your Own Computer Question
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 8 months ago

We have a phone option for support. Can you select the SECURE REMOTE SUPPORT option

Ask Your Own Computer Question
Customer reply replied 7 months ago
mY COMPUTOR SEEMS TO BE WORKING GREAT BUT THE OTHER DAY i RECEIVED APHONE CALL FROM SOMEONE INDICATING THE SHE WORKED FROM MICROSOFT NAD THAT I PWED THEM MONEY I HUNG UP ON HER AND HAVE ATTEMPTED TO GET SOMEONE TO CALL ME AT(###) ###-#### CLARK D LEE I HVE RECEIVED NOTICE OF A BILL AND IF A PHONE CALL COULD HAVE BEEN MADE MUCH TIME AND PERHAPS MONEY COULD HAVE BEEN SAVED PLESE DO NOT CHARGE ME FOR A SERVICE I HAVE NOT RECEIVED I WILL BE AT THE ABOVE NUMBER ALL DAY CLARK D LEE
Tech Support Specialist: Specialist Sean S., Computer Support Specialist replied 7 months ago

Hi Clark....the person that called you from Microsoft. Did they have a phone number I can look up to see if it's a scam?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Woulldlikeaphonenumbertocallsoicanasksquestionsaboutthowtosi
Woulldlikeaphonenumbertocallsoicanasksquestionsaboutthowtosignupmynumberis2512957408Hi pearl can you call me.? Im74 years old. And need to talk to someone on the phone about setting up account on amaz… read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
11 satisfied customers
My phone says is infected with a virus. What do I do?
My phone says is infected with a virus. What do I do? … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
How do I take off the restrictions passcode off my phone. I
How do I take off the restrictions passcode off my phone … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Can I ring by phone to talk to someone about my account? If
Can I ring by phone to talk to someone about my account? If so what is the number thanks. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
It is my phone. Google is holding it hostage. Samsung J7 sky
I just got the new phone 2 days ago. I tried setting it up and honestly cant remember which google account I started with. NOW I can't set my phone up to use it at all. … read more
Harry
Harry
2,169 satisfied customers
I set up password on cell for google account but cannot
I set up password ***** cell for google account but cannot remember correct one and am locked out of my account … read more
Harry
Harry
2,169 satisfied customers
How do I go back to passcode from touch id to unlock my
how do I go back to passcode from touch id to unlock my iPhone … read more
Justin Johnson
Justin Johnson
Owner
2,392 satisfied customers
Have a google voice phone number that was set up with voice
Have a google voice phone number that was set up with voice mail to instruct caller to call that number with info about real estate letter they received. When done, a text would come to our normal pho… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Thanks...i got trouble login with my phone i got new google
hi..thanks...i got trouble login with my phone i got new google account with new password ***** my phone keeps asking for old account and old forgotten passwords ...pls help?? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,156 satisfied customers
I was told how to lock my phone but I don't understand how
I was told how to lock my phone but I don't understand how to unlock it … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I forgot my passcode. My phone died so my passcode is in
HI. I forgot my passcode. My phone died so my passcode is in notes … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I have received two phone calls today indicating someone is
I have received two phone calls today indicating someone is trying to hack my account and to not use my device which is my phone only. Is this legit? … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
My Pandora station has always come up on Amazon Fire Stick
My Pandora station has always come up on Amazon Fire Stick and now it is not. Why? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
A lot - I received a notice to renew my service. I did. I
A lot - I received a notice to renew my service. I did. I paid for 5 years at $99.00+. Unknown to me I have 2 accounts at MajicJack and the funds were applied to the account I know nothing about. Now … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Xbox1 account credit card on file is from NC, I have a new
Xbox1 account credit card on file is from NC, I have a new card on file from AZ but having trouble deleting the old card. Went to my accounts and got into the section directed but never got it done. G… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,296 satisfied customers
I have lost all access to my account, I have been talking to
I have been talking to someone at yahoo, and they told me to set up a new account, which I did, but now I can't access my old account … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I got a new phone at Target yesterday, I gave someone
I got a new phone at Target yesterday, I gave someone permission to talk to the tech that sold me the phone, to upload the info from my old phone to the new. Someone gave her a new password, I know be… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
The tech did not finish with me. The click that he gave me
The tech did not finish with me. The click that he gave me did not work. I accepted the pay to give me a chance to reply but it did not. Please I need help with this and I should not have to pay again… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x