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My friend runs android Skype and I sent her a cartoon. It…

Customer Question
My friend runs android...

My friend runs android Skype and I sent her a cartoon. It shows upin Gallery and she doesn't want Gammery. What should she do?

Technician's Assistant: When did you last update Skype?

I'm think a few days ago.

Technician's Assistant: What have you tried so far with your Skype?

Just on lice call and one cartoon.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Voice call*

Submitted: 6 months ago.Category: Computer
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Answered in 5 minutes by:
12/15/2017
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1,752
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Please find reply box below to post your response

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

Could you explain issue little more?

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Customer reply replied 6 months ago
She runs Android. I run Windows 7.i sent a cartoon and it generated Skype gallery on her laptop. She wants it removed.
Customer reply replied 6 months ago
She does not want gallery on her Skype.
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

Is it happening on her laptop

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Customer reply replied 6 months ago
I was told my question was$ 5.00.
Customer reply replied 6 months ago
52.$ is hardly five.
Customer reply replied 6 months ago
She is running Skype on a tablet using android.
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

That's the question cost. Refundable if issue not resolved

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Customer reply replied 6 months ago
How can she remove Skype gallery or delete it.
Customer reply replied 6 months ago
Have you disconnected?
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

i am not able to make it

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

You mean deleting cartoon from skype?

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Customer reply replied 6 months ago
delete Skype gallery.
Customer reply replied 6 months ago
She wants nothing to be saved!
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

tell her to hold the cartoon

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Customer reply replied 6 months ago
then?
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

then she will promoted with some options, choose delete

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

She will able to delete the cartoon

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Customer reply replied 6 months ago
What do you mean by hold?
Customer reply replied 6 months ago
Left click…? Right click
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

I mean hold the cartoon file on android phone

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Customer reply replied 6 months ago
She is not on the phone!
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

Its same for all android devices

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Customer reply replied 6 months ago
Is it left or right click on the picture?
Customer reply replied 6 months ago
She tried and said there is no delete function.
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

Has she got any options

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Customer reply replied 6 months ago
Default and copy I believe.
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

Has she got any options

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Customer reply replied 6 months ago
She is 550 kms away. I can't see what she has.
Customer reply replied 6 months ago
Shall we consider this unsolvable?
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

Is it possible you to speak with her

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

In Android device, its how we remove a picture or file in skype

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Customer reply replied 6 months ago
No she had to leave.
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

Just ask her one more time to press and hold on the cartoon file which you send

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Customer reply replied 6 months ago
Can anyone view her gallery?
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

which will get the option to remove file

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Customer reply replied 6 months ago
She left.
Customer reply replied 6 months ago
She has gone!
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

ok

Its would be her tablet gallery, no one can see that

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Customer reply replied 6 months ago
I hope not.
Customer reply replied 6 months ago
She is already untrusting of Skype.
Customer reply replied 6 months ago
The cartoon was from New Yorker and not obscene.
Customer reply replied 6 months ago
She is still very upset.
Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

I am getting confused...

Will opt out to other experts

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Tech Support Specialist: arsufi2002, Computer Support Specialist replied 6 months ago

If no one comes, you can go for refund

Thank You

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Customer reply replied 6 months ago
No. It's late. I can't help her now anyway.
Customer reply replied 6 months ago
I hope I won't be charged Cdn$ 52.00 for this.
Customer reply replied 6 months ago
Do not charge me for this.
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