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I can not remember my password and I have a new cell phone.

Customer Question
I can not remember...

I can not remember my password ***** I have a new cell phone

Technician's Assistant: When were you last able to use your phone?

Years ago for my old number

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

I have not

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I do not have a smart phone

Submitted: 7 months ago.Category: Computer
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Answered in 7 minutes by:
12/14/2017
Tech Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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