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I cant log in to my account and i have changed phone numbers…

Customer Question
I cant log in...

I cant log in to my account and i have changed phone numbers and cant get new code

Technician's Assistant: When were you last able to use your phone?

A while

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

This is on my laptop

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Ijust need to change my phone number on my account so i can retrieve my passwords

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
12/14/2017
Tech Support Specialist: Josh, Support Specialist replied 7 months ago
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 21,953
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

Which account are you not able to sign into?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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