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Last night my MacBookPro said there were downloads and

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Last night my MacBookPro...

Last night my MacBookPro said there were downloads and installs ready to be done, so I said OK. Word and Exel downloaded for about 45 minutes and installed. I went to bed. This morning when I tried to use them it said there was a month free and then it would cost me 6.99 per month after. I said activate and it asked me for my Aple id, which I put in, and it said, several times, Unable to complete purchase. Now I can't do any work on my documents because it is view only. ?????

Technician's Assistant: What exactly are you having trouble accessing?

Word docs.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

MacBookPro version 10.13.2

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
12/14/2017
Tech Support Specialist: Richard, Computer Specialist replied 8 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,537
Experience: Over 20 years of consulting to the IT industry
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Thank you for your question. My name is ***** ***** I look forward to assisting you.

It will not be requesting the Apple ID but your Microsoft Account to activate it with.

Do you recall what this was?

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