Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I am trying to add a new sim card to my account. I am

Customer Question
I am trying to...

I am trying to add a new sim card to my account. I am stumped as it wants my service provider, which is Iprimus , and you dont list it ?.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Brand is L.G running Windows 7.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

My account is listed on my phone number #(###) ###-#### pass word Squizzy61934. I am a old customer , not a new one running as a Pay as you use.

Technician's Assistant: What's the brand and model of your smartphone?

A L.G. P500

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

I had 3 Mobiles with you , 2 were retired as they were shut down by the Goverment?. I revoved the sim cards an they are now in 2 Brand New SAmsung , Sim # Black 4616529495525 , White Sam sung Sim # 4616519495525 : My original entry was a L.G. P500 Sim # 5413019093252. You take payment for my usage from a N.A.B. Visa, & I am up to date on my account.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No, But why do you NOT have I primus listed as a server, cheers ***** *****.

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 1 minute by:
12/14/2017
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago
Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 47,125
Experience: Over 20 years of consulting to the IT industry
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When exactly is it asking you for a network?

Please let me know

Ask Your Own Computer Question
Customer reply replied 7 months ago
Richard, this question makes NO sense to me. I am 85 ys old & I don't need to rattle my brain with all of this problem ,just to add a brand new pair of G 5 cell phones to my account, known as Pay as you use. You may not believe this , but this is the 5 th. set of so called Mobile phones that have been turned off since 1966. My first pair in 1966 were ( were called bag phones)close enough to a mixture of a C.B. & a Military Radio, taking up all the room under the seat of my Ford F350 Truck.P.S. there is nothing wrong with the new phones, that were supplied and tested @ Office Supplies working perfectly.
Tech Support Specialist: Richard, Computer Specialist replied 7 months ago

Can you tell me what you see on the screen of the phone now please?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have a Mobile and am going overseas tomorrow. I am going
I have a Virgin Mobile and am going overseas tomorrow. I am going to Poland and Prague until the 8th August is it to late to get a roaming pack or a date pack put on my phone(###) ###-####before tomor… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
699 satisfied customers
Lenovo ThinkPad EM7455 4G LTE Mobile Broadband install. WIn
Lenovo ThinkPad EM7455 4G LTE Mobile Broadband install … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Just installed Dodo Sim card in mobile. Also need all
just installed Dodo Sim card in mobile. Also need all available passwords to get PC going and mobile phone: i.e., need new Email as I was previously with i-primus. Dodo has all my landline, modem, int… read more
Richard
Richard
Computer Specialist
47,125 satisfied customers
Problem is not computer trying to reactivate my cell phone
problem is not computer trying to reactivate my cell phone after a factory reset erasing everything on my but I cant verify my phone number on the google account and I cant reactivate my phone until m… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Not computer, need help with changing optus mobile phone
Not computer, need help with changing optus mobile phone plan, with curent sim … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
How do i get i6 to work with new sim? Asus microsoft 7.
computer fine just started consumer cellular and add sim card and can not call out … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Not my computer, my phone. Galaxy j7 v. I am locked out of
i am locked out of my phone i need help with my password … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
I would like to use another Visa Cedit card to make a
I would like to use another Visa Cedit card to make a payment on my purchase this afternoon. … read more
Moses C
Moses C
Bsc
753 satisfied customers
Will the micro simi card work on a galaxy J1 3g? I have just
Will the micro simi card work on a sam galaxy J1 3g? … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I bought a samsung galaxy note 10.1 2014 edition (verizon)
i bought a samsung galaxy note 10.1 2014 edition (verizon) but need sim card , where do i get one n what is needed please help … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Not able to sign in on yahoo mail....think somebody tried
not able to sign in on yahoo mail....think somebody tried hacking or getting into my account … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Hi I am using window 7. I purchased a sim card reader to save
Hi I am using window 7. I purchased a sim card reader to save and copy my samsung cell phone sim card contacts to my desktop computer. The reader opens the contacts. When I save them to the desktop, t… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
i cant make or receive calls on my phone. There is a message
i can't make or receive calls on my phone. There is a message that says "Not Registered to Network."… read more
Engineer John C.
Engineer John C.
Computer Science Engineer
Bachelor's Degree
3,229 satisfied customers
after downloading androiod 3.2 to my galaxy 10.1 tab (wifi
after downloading androiod 3.2 to my galaxy 10.1 tab (wifi only) i am unable to connect to samsung kies. it says "no sim card inserted ". i have reset the tablet, downloaded the latest sync s/w from s… read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
I am using Virgin mobile and am going to close my account.
I am using Virgin mobile and am going to close my account. The customer service is terrible. I have a dispute with them and they have suspended my service. Have never encounted a company to suspend se… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
hello how do you transfer contacts from a mobile to a new one
Iv,e got a new mobile &want to transfer my contacts from my old one have changed from orange to t-mobileboth phone are motorola… read more
Mike Teflon
Mike Teflon
Software Engineer
Bachelor's Degree
440 satisfied customers
how do i find out my mobile number with a virgin sim card
i cant find out my mobile number with my virgin sim card and i have no credit to ring someone to find out… read more
John D
John D
Bachelor Degree in Engineering
342 satisfied customers
I have a Motorola V3 phone and it is on T-Mobile ...
I have a Motorola V3 phone and it is on T-Mobile network. I want to use it in America, with my american cell phone pay as you go number. Will I be able to use my american sim card in the British phone… read more
Andy
Andy
CEO
Master Degree
258 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x