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My son has accessed my google account and seems to have

Customer Question
My son has accessed...

My son has accessed my google account and seems to have changed my password. My name is ***** ***** name is*****: What exactly are you having trouble accessing?

My email address which is***@******.***

Technician's Assistant: Are you logged into your email account on any other devices?

Yes, I can log into it on my android phone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My phone no is(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My password ***** successfull1135

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/14/2017
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago
UranIT
UranIT, Network Administrator
Category: Computer
Satisfied Customers: 1,307
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

What would you like to do about your account at the moment? Can you login to it now?

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Customer reply replied 7 months ago
I can log in on android but I can't log in on my pc
Tech Support Specialist: UranIT, Network Administrator replied 7 months ago

how are you trying to login to it on your PC? in a web browser? or in Outlook, Thunderbird...?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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