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I am trying to put msn explorer on my new computer running…

Customer Question
I am trying to...

I am trying to put msn explorer on my new computer running win 7..cant seem to get it to install from anywhere including MSN..help.

Technician's Assistant: What's the brand and model of your computer?

HP Z240

Technician's Assistant: How long has this been going on with your Z240? What have you tried so far?

Tried to use installer I had ..no good. went to about 10 download sites including msn home will not install

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No frustrating

Submitted: 7 months ago.Category: Computer
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Answered in 1 minute by:
12/13/2017
Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1,917
Experience: Technical Support Coach at Liberty Tax Service
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Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your download. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

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Tech Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

What happens when you try to install it and run it?

Also, do you meet these requirements:

Minimum

  • Microsoft® Windows® 7 and above.
  • Windows-compatible computer with 500-MHz or faster processor
  • 128 MB or more of RAM
  • Up to 320 MB of hard disk space during installation and up to 180 MB after installation
  • 28.8-Kbps or faster modem or other existing Internet connection (Broadband service requires available USB or Ethernet port on the main computer, not on a hub or serial connection through other devices.)
  • 256-color VGA or higher resolution graphics card
  • CD drive (if installing from CD)


Recommended

  • 800-MHz or faster processor
  • 256 MB or more of RAM
  • Microsoft Mouse or compatible pointing device
  • SVGA or higher resolution graphics card
  • 800 x 600 screen resolution
  • 16-bit sound card and speakers
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