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Are you connected with pogo games? ASUSI. I play on Pogo.

Customer Question
Are you connected with...

Are you connected with pogo games?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

ASUSI

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I play on Pogo. Have bee unable to purchase gems since a recent change they made on their system. Unable to contact them about it

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No, that's it

Submitted: 7 months ago.Category: Computer
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Answered in 12 minutes by:
12/13/2017
Tech Support Specialist: Chris L., Support Specialist replied 7 months ago
Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 5,765
Experience: Certified Computer expert with over 10 years experience.
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Hello my name is ***** ***** certified computer professional with over 10 years experience. I will be happy to help you.

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Tech Support Specialist: Chris L., Support Specialist replied 7 months ago

First click this link http://help.ea.com/en/contact-us/new/?product=pogo

Next select the platform you play on

Next choose manage my account

Under select issue choose manage payment details

Answer the question shown which says Are you accessing the game through an Origin Access membership?

Next click Select Contact Option and choose the option you would like pogo to contact you in. Depending on the time of day you may email or phone call options.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating for providing you a quick answer! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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