Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Related Computer Questions
I purchased a new computer, HP Pavilion All in One, after
HP Pavilion All in One, after setup was completed, I used Internet Explorer and clicked on an article, minutes later, a message about Trojan Horse came on and I could not do anything … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Rec'd call yesterday, from tech claiming to fix my
rec'd call yesterday, from tech claiming to fix my laptop..said he was from Microsoft. I am senior citizen..he said not to speak to anyone else about this, which made me concerned. … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
5,958 satisfied customers
Earlier today I received an ALERT from what looked like a
Earlier today I received an ALERT from what looked like a genuine Microsoft site. The screen said I had been infected by a Trojan horse. That my information had been hacked, by something called "clamp… read more
Cris
Cris
63 satisfied customers
I had contacted a bad virus and malware that shut down my
I had contacted a bad virus and malware that shut down my computer. There was a phone number given reportedly from a Microsoft approved software repair co. from China who wants to charge me $640.00 fo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
Will not show new messages at. Was working last night but
Will not show new messages at***@******.***. Was working last night but not this morning. Not even on outlook. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,190 satisfied customers
Got a popup message of a Zeus virus. was connected to a
Got a popup message of a Zeus virus. was connected to a Indian sounding fellow who claimed to be with Microsoft out of Canada. Says my network is infected … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My wife was told today that someone was hacking into her
my wife was told today that someone was hacking into her amazon prime account. the person she was talking to said or tried to sell her a 600.00 dollar new security program, I then got on the phone and… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor's Degree
510 satisfied customers
I have Windows 8.1 which requires a 4 digit passcode to open.
I have Windows 8.1 which requires a 4 digit passcode to open. The code I have used since purchasing the HP Pavilion 20 All-in-one with 8.1 installed has worked perfectly including last evening. This m… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Google contacted me to change PW due to someone from Russia
Google contacted me to change PW due to someone from Russia trying to hack in thru e-mail. Did this. Received alert number for future. Prior to that requested by reply to ask a personal ? As was suspi… read more
Cris
Cris
63 satisfied customers
I have been contacted by a company in India ( I think India)
I have been contacted by a company in India ( I think India) who said they were from Microsoft and wanted to give me protection for a price I found out becaue of all the hacking that was going on. I s… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Yesterday, I was contacted by phone by someone claiming to
Yesterday, I was contacted by phone by someone claiming to be a representative of your company- one Imran XXX and telling me that my computor had downloaded items which would make my machine crash. He… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
Ive been trying to get into one of my old email addresses
I've been trying to get into one of my old email addresses and I just can't get it to open! It has some information in it that I need. The address [email protected]… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have just had a phone call from someone called XXXXX XXXXX
I have just had a phone call from someone called XXXXX XXXXX of the National British IT Co, saying he wants to help me sort out my computer because of the error messages I have been generating. This i… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
i recieved a phone call from some one claiming to be from microsoft.
i recieved a phone call from some one claiming to be from microsoft. he told me my computer had viruses that was corrupting my software. as prove of who he was he gave a long number that co-insided wi… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I bought a dell inspiron 6000 about 4 years ago now. Recently
I bought a dell inspiron 6000 about 4 years ago now. Recently however my grand son had an accident. resulting in insurance company supplying me with a replacement Dell 15r. This has windows 7 installe… read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,393 satisfied customers
Im a senior citizen (73) who purchased your fix it utilities
I'm a senior citizen (73) who purchased your "fix it utilities 11 today at Best Buy, in Mission Viejo; I need a support representative from your company to help me install it by7 phone. Can you do tha… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
My name is Suzanne Barnes, architect and I spent about 2 hours
My name isXXXXX architect and I spent about 2 hours on Friday morning with your IT group who did a complete diagnostic and offered to remove the corrupted Trojans from my email system. My email opens … read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,393 satisfied customers
I am looking for a simple computer/word processor for snior
I am looking for a simple computer/word processor for snior citizens that can be connected to a printer. Do you have knowledge of such a thing and what company might handle it?… read more
Shawn Murray
Shawn Murray
Associate Degree
100 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x