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I have a pc windows 7. my printer is hp using vista. what…

Customer Question
I have a pc...

I have a pc windows 7. my printer is hp using vista. what can i do?

Technician's Assistant: What HP model do you have?

Pcs 2410v photosmart

Technician's Assistant: How long has this been going on with your HP printer?

1 day

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

Haven't

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

My printer driver is vista, my desktop is windows 7

Submitted: 7 months ago.Category: Computer
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Answered in 2 minutes by:
12/13/2017
Tech Support Specialist: Karthik, Computer Hardware Engineer replied 7 months ago
Karthik
Karthik, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Tech Support Specialist: Karthik, Computer Hardware Engineer replied 7 months ago

It sounds like you are unable to connect the printer to the Windows 7. If that is correct, could you please tell me how the printer is connected to the computer? is it through USB or WiFi?

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