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When I try to open my program I get a message that it cannot…

Customer Question
When I try to...

When I try to open my program I get a message that it cannot connect to the server

Technician's Assistant: Who makes your router?

Will have to go look but it has been working for months with the same router.

Technician's Assistant: What have you tried so far?

Nothing, everything else is working ie internet, email. Router is a Motorola.

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I changed anti virus on Monday from Kapersky to Norton

Submitted: 7 months ago.Category: Computer
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Answered in 5 minutes by:
12/13/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 6,968
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 7 months ago

Which program is it?

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