Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

How are you. My pc is not working I don't know why. I don't…

Customer Question
How are you Technician's...

How are you

Technician's Assistant: I'm good, thanks. How can I help?

My pc is not working I don't know why

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I don't know how can I do it

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Six weeks ago

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I wasn't here I was busy at school

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 3 minutes by:
12/13/2017
Tech Support Specialist: Randy Computer Tech, Computer Support Specialist replied 7 months ago
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 10,501
Experience: Computer Technician
Verified

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

My goal is to give you the best experience possible!

Will the computer power on at all?

What lights are lit on the computer?

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Andy Your Own Question
Andy
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5,316
5,316 Satisfied Customers
Experience: 11yr exp, Comp Engg, Internet expert, Web developer, SEO

Andy is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,252 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
My likes in app won't open on my iPhone and iPad. I am up to
My likes in app won't open on my iPhone and iPad. I am up to date on my payments. Been going on. 3 weeks. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have received an iPad model a1822 serialempv14kmhlfcim
I have received an iPad model a1822 serialempv14kmhlfcim locked out my Apple ID is m something with a phone no ending in 53 I do not have that phone number and altho my name is***** don't know what th… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have an Imac. I have a Laser Jet Pro MFP M130fw. I have
I have an Imac. I have a Laser Jet Pro MFP M130fw. I have had the printer for 6 weeks. I have printed from my computer and have scanned to my computer. The printer all of a sudden will not connect to … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a Work Force WF-2750. Will not print. When I hit
I have a Work Force WF-2750. Will not print. When I hit print the printer activates but it doesn't print. Paper comes out blank … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a serious problem... I am the owner of National music
I have a serious problem... I am the owner of National music school and had 4 excellent reviews and 1 bad one. We strongly believe that the bad review was written by our competitor. I have gone back to look at these reviews and for some reason, it is showing only 2 reviews. I hve contacted another person who had written a review for me and he tells me that he can see his and the bad one... Why can't I see all the reviews as I could see them at least 5 weeks ago? … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
Followed instructions to reset password. received message -
followed instructions to reset password. received message - "Sorry, your form has expired. Try again" … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
Last week my email worked fine...today I am able to access
Last week my email worked fine...today I am able to access only messages about six months pld...no more recent messages. Looks like I have exceeded a memory capacity problem but I don't know what to d… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I have numerous questions regarding how google can correct
I have numerous questions regarding how google can correct some problems: We are having another business coming up when our name is googled. Another business phone number is ***** up when our name is … read more
ITTechChris
ITTechChris
IT Technician
477 satisfied customers
Dear Sir/Madam: Your assistance is appreciated. In doing
Dear Sir/Madam: Your assistance is appreciated. In doing a search a couple of weeks ago on Google maps, our school came up as British Columbia Conservatory of Music Ltd. We are a registered foundation… read more
tek_babe
tek_babe
Technical Support Coordinator
Associate Degree
20 satisfied customers
I bought my husband a dell 1555 Studio computer for our 25th
I bought my husband a dell 1555 Studio computer for our 25th wedding anniversary on 8-8-10. It started acting up in the spring, and we spent $170 for antivirus protection. We did updates whenever it r… read more
techies19
techies19
Desktop Engineer
11 satisfied customers
I just did a complete restore on my desktop last week and lost
I just did a complete restore on my desktop last week and lost all my information and have been working to put all my information back on. The problem I'm having now wasn't a problem last week and I d… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
hi, i just want to know why by business is not apprearing
hi, i just want to know why by business is not apprearing in the google search engine when i type in my business name? i have already verified the pin etc what do i need to do now?… read more
Dustin Albertson
Dustin Albertson
Director of IT
Bachelor's Degree
22 satisfied customers
How do I SEE imbedded images that have been blocked
How do I unblock imbedded images (Outlook 2003, internet explorer, XP)? Ones that were previously blocked (say six weeks ago.) ??? I've tried everything suggested in Help and Online blogs. I just got … read more
swat9uk1
swat9uk1
Microsoft MCDST MCP MCTS
24 satisfied customers
My internet connection for my 2 home laptops is via my BT Business
My internet connection for my 2 home laptops is via my BT Business Hub Wireless network. Both were connected before going on holiday but having just returned, the BT Business Hub is not showing as an … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have Windows Vista, running MS Office Home/Student version
I have Windows Vista, running MS Office Home/Student version 2007 on my Sony Vaio. Last week, I first became aware that I can't print any Word documents without Word crashing unexpectedly. As soon as … read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
I have a HP Officejet 6500 Wireless printer. I bought it about
I have a HP Officejet 6500 Wireless printer. I bought it about six months ago. The clock didn't automatically reset with the time change a week ago. How do I change it?… read more
Qin Xia
Qin Xia
Master\u0027s Degree
922 satisfied customers
I needed a website for for my business. The business makes ...
I needed a website for for my business. The business makes signs,banners,vehicle graphics. This was to be a mostly online business. A company was hired to build us a site and do the programming necess… read more
Branden
Branden
Owner/Operator
Bachelor\u0027s Degree
79 satisfied customers
I found a web site for rubrics at Regina Public schools ...
I found a web site for rubrics at Regina Public schools a day ago http://web.rbe.sk.ca/assessment/Rubrics/Regina Public Schools and my printer wasn't working, I need rubrics and I really liked this si… read more
PCman
PCman
Software Engineer / Program Manager
Bachelor Degree
170 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x