Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Google won't let me sign in on my reset tablet. About 5

Customer Question
Google won't let me...

Google won't let me sign in on my reset tablet

Technician's Assistant: When did you last change the password ***** passcode to your device?

About 5 minutes ago, as directed by the google sign in screen.

Technician's Assistant: Is there a Gmail address linked to your device?

Customer:***@******.***

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

Don't know

Submitted: 7 months ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 4 hours by:
12/13/2017
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,387
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Computer Question
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

What error message are you getting when you try to sign in?

Ask Your Own Computer Question
Tech Support Specialist: Pete, Computer Engineer replied 7 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 20,387
20,387 Satisfied Customers
Experience: CISCO certified, Microsoft proficient, computing expert.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I would like to know how I get rid of nlee75743 and be able
I would like to know how I get rid of nlee75743 and be able to get into my e-mail address***@******.***. … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,192 satisfied customers
Just bought tablet for my grandson I guess I put a password
Just bought tablet for my grandson I guess I put a password ***** I can't remember now he can't use it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Need help to unlock my google account on my tablet. My
need help to unlock my google account on my tablet … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
Someone stole my tablet its online now is bit possible for
Someone stole my tablet its online now is bit possible for you to send me the last known location … read more
Moses C
Moses C
Bsc
775 satisfied customers
I had to buy a new phone because my last phone crashed the
I had to buy a new phone because my last phone crashed the Verizon moron who sold me the phone did something and screwed up my password … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I have a Microsoft Surface Tablet bought 4 years ago. I use
Hello - I have a Microsoft Surface Tablet bought 4 years ago. I use it for my E books and photos and only go online if I haven't got my laptop … read more
Ebram Kerolos
Ebram Kerolos
Information Technology
28 satisfied customers
I changed my password several days ago and when Google asks
I changed my password ***** days ago and when Google asks for my password ***** keep getting a message in red that I changed my password ***** and it won't let me go into my email. It keeps repeating … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I set up a new tablet put pass word in when I shut it down
I set up a new tablet put pass word in when I shut it down it would not take my pass word … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
For months now, I can't sign into my hotmail account on my
For months now, I can't sign into my hotmail account on my laptop. The blue greeting page comes up which says Organize your world, but when I click on Sign in, nothing happens. I realized that I have a Live.com icon on my front screen, so I used that. I was delighted that the same sign in window came up as on desktop computer, but once I filled the Sign in window, it took me back to the blue screen again. What is this? The internet is full of complaints about this, but as I gathered, most people are frustrated with the extra step they have to take to sign in. As I said I can not sign in at all! Can you please help? My computer is an older model ...like 12 yrs. old...ha...ha... but still works great. I checked to see if I need to update chrome, but I have the latest version. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
On my tablet, when I sign in, it tells me "A new version of
On my tablet, when I sign in, it tells me "A new version of Google is available...When I click on it , it says "Your device isn't compatible with this verson ?? - .Help … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Load or access google play, Tablet samsung 5 yrs old, No, I
Load or access google play JA: What kind of computer do you have? Customer: Tablet samsung 5 yrs old JA: Have you installed any updates recently? Customer: No JA: Anything else you want the Computer E… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I forgot my password. I havent since i got 4 months ago. How
i forgot my password JA: When did you last reset your username and password? Customer: i havent since i got 4 months ago JA: Have you installed any updates recently? Customer: no JA: Anything else you… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I have a Samsung Galaxy E tablet. Someone changed the Google
I have a Samsung Galaxy E tablet. Someone changed the Google password ***** my knowledge now I can't get into the tablet. I sent it to Samsung and tried a hard reset- no luck. I originally used one of… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My grandson forgot the password, and I can't get in. There
My grandson forgot the password, and I can't get in. There is no volume button. What do I do? Do I have to throw it away? … read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I can not sign in and need to reset password, I guess. It is
I can not sign in and need to reset password, I guess. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
I cant reset my google account on my tablet, lenova tab3, my
my tablet was reset so there is nothikg on it every timt i follow the instructions it tells me that because it was reset i should wait 24 hours i have changed the passwor 5 times … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
It isnt recognizing my google account. Just you. An update
An update happwned last night while phone was plugged in … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
My android Alcatel phone needs to be rebooted....during the,
My android Alcatel phone needs to be rebooted....during the … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x