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My outlook is not receiving or able to send emails. The box…

Customer Question
My outlook is not...

My outlook is not receiving or able to send emails. The box shows 'operation failed'

Technician's Assistant: How's your internet connection? Are you checking Outlook from a browser or a mail client (e.g. Outlook)?

Connection os good. i have just completed a virus scan and all is fine

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not according to my anti virus - Norton

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No just my query thanks

Submitted: 8 months ago.Category: Computer
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Answered in 5 minutes by:
12/13/2017
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 8 months ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 7,070
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 8 months ago

Who is your email with and what are the server settings?

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